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Cookies Policy

This Cookies Policy explains how Gamdom Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with our Privacy Policy and Terms and Conditions. By continuing to browse or use the website, you acknowledge that cookies may be used as described below. You can manage certain cookie preferences through your browser or any cookie settings made available on the website.

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1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website operate correctly, provide security, remember preferences and understand how visitors use its pages.

Contents

Some cookies are placed directly by Gamdom Casino. Others may be placed by service providers that support website functionality, analytics, security, communications or other services. These third parties may use cookies, pixels, software development kits, local storage or similar technologies. The exact technologies used may change as our website and services develop.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them. Their duration depends on their purpose, your settings and the provider that places them.

A cookie does not usually identify you by name on its own. However, information collected through cookies may be linked with account, device or usage information that we hold. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

2. How we use cookies

Gamdom Casino may use cookies and similar technologies for several purposes. Some are necessary for the website to function, while others help us improve the experience, understand performance or show information that may be more relevant to visitors. We aim to use information collected through cookies in a responsible and proportionate way.

Strictly necessary cookies

These cookies support essential website functions and cannot generally be disabled through website settings. They may be used to help establish a secure connection, maintain a session, remember authentication status, support account and transaction functions, prevent fraudulent activity, apply security controls and route traffic between technical systems. Without these cookies, parts of the website may not work properly.

Preference and functionality cookies

These cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember language, display, region, accessibility or interface preferences. They may also help the website remember settings selected during a visit. If you reject these cookies, some preferences may need to be selected again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, time spent on a page, navigation paths, general device information, browser type, approximate location and error messages. We use this information to monitor performance, identify technical issues, improve content and make the website easier to use. Analytics information is generally assessed in an aggregated or pseudonymous form where practicable.

Marketing and advertising cookies

Where used and permitted, marketing or advertising technologies may help measure campaigns, limit repeated advertisements or understand interactions with promotional content. These technologies may also allow information to be matched across websites or services operated by third parties. We will seek consent where required by law before using non-essential marketing cookies. You can refuse or withdraw consent through available controls or your browser settings.

Responsible gambling and compliance technologies

Cookies or similar technologies may support age and identity checks, account protection, fraud prevention, responsible gambling controls, regulatory obligations and the detection of unusual activity. These technologies may be necessary to protect players, the website and the integrity of gambling services. Disabling them may affect access to some features or services.

3. Third-party services and similar technologies

We may work with third-party providers that help operate, secure, analyse or improve the website. These providers may set their own cookies or use other tracking technologies in accordance with their own privacy notices and contractual arrangements. Their technologies may collect information about your device, browser, interactions or visits to websites and services.

Third-party services may include hosting, security, payment support, customer support, analytics, fraud monitoring, communications and advertising measurement. The availability and identity of these services may change from time to time. We do not control all third-party technologies, so you should review the relevant provider's information if you want to understand how that provider collects and uses data.

Links to third-party websites, applications or services may be available through the Gamdom Casino website. Those services are not governed by this Cookies Policy. We recommend reviewing their privacy and cookie information before providing personal information or allowing their technologies to operate.

Some content may be delivered through embedded tools or platforms. These tools may use local storage, device identifiers, pixels, tags or software code instead of, or in addition to, cookies. For simplicity, this policy uses the term cookies to cover these similar technologies unless a distinction is important.

4. Your choices and browser controls

Where required, the website may display a cookie notice or preference tool when you first visit. This may allow you to accept or reject categories of non-essential cookies. Your choices may be stored in a preference cookie so that the notice does not need to be shown repeatedly. If you delete that preference cookie, the notice may appear again.

You can usually control cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, receive a warning before a cookie is stored or allow cookies only from selected websites. Browser instructions vary, so consult the help or settings area of your chosen browser for guidance.

You may also be able to manage certain advertising preferences through tools offered by advertising or technology providers. These choices may apply only to a particular browser or device and may not prevent all advertising or data collection. If you use more than one device or browser, you may need to update settings separately.

Blocking or deleting cookies may affect the operation of the website. You may be unable to sign in, remain signed in, use account features, complete certain checks, maintain security settings or access some gambling services. Strictly necessary cookies cannot generally be switched off through the website preference tool because they support essential functions.

  • Accept or reject available cookie categories through the website cookie settings, where provided.
  • Delete stored cookies using your browser or device settings.
  • Block cookies from particular websites or all websites through your browser.
  • Use private or incognito browsing where appropriate, noting that this may not prevent all technical processing.
  • Review the privacy information provided by third-party services that operate cookies or similar technologies.

5. Privacy, updates and further information

Information collected through cookies may include an internet protocol address, device identifiers, browser details, operating system, general location, website interactions, referral information, account activity and preferences. The types of information collected depend on the technology and the settings you choose. We use and protect this information in accordance with our Privacy Policy, applicable law and our internal security practices.

We may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, to maintain security, meet legal and regulatory obligations, resolve disputes, enforce agreements or protect our rights. Retention periods may differ depending on the category of information and the service involved.

If information is transferred to or accessed from outside Australia, we will take steps required by applicable privacy laws and our Privacy Policy. Third-party providers may process information in other countries under their own arrangements. Further information about the handling of personal information, access requests, correction requests and privacy concerns is available in our Privacy Policy.

This Cookies Policy may be updated when our website, services, technologies or legal obligations change. The updated version will be made available on this page and will apply from the date it is published, unless a different effective date is stated. We encourage you to review this page periodically so that you understand how cookies are used.

If you have a question about this Cookies Policy or wish to raise a privacy concern, please use the customer support or privacy contact method made available on the Gamdom Casino website. We will handle enquiries in accordance with applicable law and our published procedures.